Terms & Conditions
Website Terms of Use
Version 1.0
Welcome to Dr Clean It Up! By accessing our website located at https://drcleanitup.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By logging into or using the site, you agree to be bound by these Terms of Use. You represent that you have the authority and capacity to enter into these Terms. You must be at least 18 years of age to access the site. If you disagree with any part of these Terms, please do not use our website.
2. Access to the Site
2.1 Subject to These Terms
Dr Clean It Up grants you a non-transferable, non-exclusive, revocable, limited license to access the site solely for your personal, non-commercial use.
2.2 Certain Restrictions
You agree not to:
- Sell, rent, lease, transfer, assign, distribute, host, or commercially exploit the site.
- Modify, create derivative works, disassemble, reverse compile, or reverse engineer any part of the site.
- Use the site to build a similar or competitive cleaning service website.
- Copy, reproduce, distribute, republish, download, display, post, or transmit any part of the site unless expressly permitted.
All copyright and proprietary notices on the site must be retained on all copies.
Dr Clean It Up reserves the right to change, suspend, or discontinue the site at any time without notice. We are not liable for any changes, interruptions, or terminations of the site.
2.3 No Support or Maintenance
We are not obligated to provide any support or maintenance for the site.
3. Intellectual Property
All intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the site and its content are owned by Dr Clean It Up or our suppliers. These Terms do not grant you any rights to these intellectual properties except for the limited access rights outlined above.
4. Third-Party Links & Ads; Other Users
4.1 Third-Party Links & Ads
Our site may contain links to third-party websites and services or display advertisements. These are not controlled by Dr Clean It Up, and we are not responsible for their content or practices. Use them at your own risk and review their terms and policies.
4.2 Other Users
Each user is responsible for their own content. Dr Clean It Up is not responsible for any user-generated content. If disputes arise between users, Dr Clean It Up is not obligated to intervene.
5. Cookies and Web Beacons
We use cookies to store information such as visitor preferences and pages accessed. This helps us optimize your experience by customizing content based on your browser type and other information.
6. Disclaimers
The site is provided "as-is" and "as available." Dr Clean It Up and our suppliers disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the site will meet your requirements or be available without interruptions or errors.
7. Limitation on Liability
To the fullest extent permitted by law, Dr Clean It Up and our suppliers are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site. Our total liability is limited to fifty U.S. dollars ($50).
8. Term and Termination
These Terms remain in effect while you use the site. We may suspend or terminate your access at any time for any reason, including violation of these Terms. Upon termination, your account and access rights will cease immediately. Sections 2 through 2.5, Section 3, and Sections 4 through 10 will remain in effect.
9. Copyright Policy
We respect the intellectual property of others. If you believe that your work has been infringed, please provide a written notification with the following:
- Your physical or electronic signature.
- Identification of the copyrighted work.
- Identification of the infringing material.
- Sufficient information to locate the material.
- Your contact information.
- A statement of good faith belief.
- A statement of accuracy under penalty of perjury.
10. General
10.1 Revisions
We may revise these Terms occasionally. Substantial changes will be notified via email or prominently posted on the site. Continued use of the site signifies your acceptance of the updated Terms.
10.2 Dispute Resolution
All disputes will be resolved through binding arbitration under the terms outlined in our Arbitration Agreement section.
10.3 Export Control
You agree not to export any technical data or products from the United States in violation of U.S. export laws.
10.4 Contact Information
Address: 21 Goodway Drive Suite 144, Rochester NY, 14623
Email: [email protected]
10.5 Electronic Communications
By using our site, you consent to receive electronic communications from Dr Clean It Up. These communications satisfy any legal requirement for written communications.
10.6 Entire Terms
These Terms constitute the entire agreement between you and Dr Clean It Up regarding the use of the site. If any provision is found invalid, the remaining provisions will continue in effect.
10.7 Your Privacy
Please read our Privacy Policy for information on how we handle your personal data.
10.8 Copyright/Trademark Information
All trademarks, logos, and service marks displayed on the site are the property of Dr Clean It Up or other third parties. You may not use these marks without our prior written consent.
FAQS
How do I request a cleaning service from your company?
Requesting a cleaning service from us is easy. You can either fill out our online contact form on our website or give us a call at 585-684-8955. Our friendly team will be happy to schedule a convenient time for our professionals to visit your location.
What sets your cleaning services apart from others in the industry?
We are dedicated to integrity, transparency, and empathy in all that we do. Our commitment to excellence is unwavering, and we approach each task with honesty and trustworthiness. Unlike other companies, we charge based on the job, not by the hour, ensuring fair and transparent pricing for our customers. Our team is driven by a passion for perfection, striving to exceed expectations with every service we provide. It's this relentless pursuit of excellence that truly sets us apart.
Is your cleaning service customizable to fit my residential or business's unique needs?
Absolutely! Our cleaning service is fully customizable to suit the specific needs of your residence or business. Whether you need daily, weekly, or monthly cleaning, we can create a cleaning plan tailored to your preferences and schedule. Just let us know your requirements, and we'll design a solution that works best for you.
Do you do same day cleanings?
Absolutely, we're here to accommodate your urgent cleaning needs with our same-day service. While we strive to accommodate same-day requests whenever possible, please note that certain restrictions may apply. Factors such as availability, service area, and the scope of the cleaning required may impact our ability to fulfill same-day appointments. However, rest assured that we'll do our utmost to meet your needs and schedule whenever possible. Get in touch with us today to discuss your requirements, and let us work together to find the best solution for your cleaning needs, even on short notice.
What kind of cleaning chemicals do you use?
We prioritize the safety and well-being of our clients and the environment, which is why we use high-quality, eco-friendly cleaning products whenever possible. Our cleaning chemicals are carefully selected to be effective yet gentle, guaranteeing thorough cleaning and disinfection without compromising health or environmental sustainability. We strive to use cleaning solutions that are non-toxic, biodegradable, and free from harsh chemicals, fragrances, and dyes. However, we understand that different cleaning needs may require different approaches, so we're always open to discussing your preferences and accommodating any special requests you may have regarding the cleaning products we use in your home or business. Rest assured, your safety, satisfaction, and the preservation of our planet are our top priorities.
Do you offer bio clean-up services for situations involving hazardous materials like mold, blood, or bodily fluids?
No, we do not offer bio clean-up services for situations involving hazardous materials, such as mold, blood, or bodily fluids. However, we do have pet add-on services that we provide for an additional fee.
We accept cash, credit or debit cards with the Visa or Mastercard logo, checks, and money orders. A $25 FEE WILL BE CHARGED ON ALL CHECKS RETUREND BY YOUR BANK.
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